Cleaning Standards Guide
Clear cleaning expectations for renters and owners across all adventure gear categories
Purpose of this guide
This guide explains what level of cleaning is expected when returning rental equipment. It helps renters understand what is reasonable, and helps owners set fair expectations.
Important:
- This guide is for reference only.
- Owners and renters are responsible for agreeing on condition before and after rentals.
- StompGear does not mediate disputes.
General Principles
Acceptable Cleaning
Equipment returned with normal dirt, dust, or moisture from proper use, easily removed with routine cleaning.
Unacceptable Condition
Excessive dirt, mud, salt, or neglect that requires special cleaning, deep sanitization, or causes long-term damage.
Owner Duties
Provide gear in clean, safe condition at handover.
Renter Duties
Return gear clean and dry, as close as possible to its handover condition.
Equipment Categories
Documentation
At Pickup
Owners should provide gear clean at pickup and record condition with photos
At Return
Renters must return gear clean, dry, and free of debris
If Excessive
Renters may be responsible for charges as agreed in rental terms
Final Note
Owners
Deliver gear in clean condition
Renters
Return gear clean and dry, suitable for the next user
StompGear
Provides this guide only and does not resolve cleaning disputes
This guide sets cleaning expectations to reduce conflict and ensure fair treatment for all parties.
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