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Help & Support Center

Find answers, guidelines, and resources to make the most of your StompGear experience

FAQs

FAQs

Get quick answers to the most common questions about renting and listing gear on StompGear.

Browse FAQs

Community Guidelines

Community Guidelines

Learn about our community standards and how to maintain a safe, respectful marketplace.

View Guidelines

Business Owner Questions

Business Owner Questions

Resources and answers for outfitters and business owners looking to expand their reach.

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Payments Information

Payments Information

Understand how payments work, security deposits, refunds, and payout schedules.

Payment Details

Owner Protection

Owner Protection

Learn about our protection policies, insurance coverage, and how we keep your gear safe.

Protection Info

Wear & Tear Guide

Wear & Tear Guide

Understand what constitutes normal wear versus damage and how disputes are resolved.

View Guide

Maintenance Standards

Maintenance Standards

Guidelines for keeping your gear in rental-ready condition and meeting quality standards.

Maintenance Info

Fitting Guides

Fitting Guides

Category-specific guides for proper sizing and fitting of skis, bikes, boots, and more.

Fitting Guides

Still Need Help?

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