Help & Support Center
Find answers, guidelines, and resources to make the most of your StompGear experience
FAQs
Get quick answers to the most common questions about renting and listing gear on StompGear.
Community Guidelines
Learn about our community standards and how to maintain a safe, respectful marketplace.
Business Owner Questions
Resources and answers for outfitters and business owners looking to expand their reach.
Payments Information
Understand how payments work, security deposits, refunds, and payout schedules.
Owner Protection
Learn about our protection policies, insurance coverage, and how we keep your gear safe.
Wear & Tear Guide
Understand what constitutes normal wear versus damage and how disputes are resolved.
Maintenance Standards
Guidelines for keeping your gear in rental-ready condition and meeting quality standards.
Fitting Guides
Category-specific guides for proper sizing and fitting of skis, bikes, boots, and more.
Popular Topics
How to rent gear
Step-by-step rental process
Listing your first item
Get started as a gear owner
Ski boot sizing
Find your perfect fit
Damage claims
Report and resolve issues
Still Need Help?
Can't find what you're looking for? Our support team is here to help.