What is the StompGear Protection Plan?
A built-in, no-hassle protection program that helps cover accidental damage, theft, and more—so both renters and owners can rent with confidence.
Automatically included with every rental
Optional upgrades available for enhanced protection
Zero deductible for owners
Not an insurance policy – it’s a discretionary coverage plan offered by StompGear
For Renters
Basic Protection – Free & Automatic
Covers accidental damage, theft (with police report), and fire (with fire department report).
Enhanced Protection – Optional Upgrade
Add more coverage and reduce your deductible. Includes:
- Lower out-of-pocket costs if something goes wrong
- Coverage for vandalism, weather, and transit damage
- Faster claims support
Enhanced Plan Cost (based on rental value):
Category A (e.g. powersports)
20% of rental price
Category B (e.g. bikes, premium gear)
15%
Category C (e.g. camping gear, ski boots, accessories etc.)
10%
Opt-Out Option
Don't want protection? You can decline it at checkout—but you'll be fully responsible for any loss or damage.
For Owners
Owner Protection Guarantee – Always Included
Up to $20,000 CAD coverage per incident, with zero deductible, covering:
- Accidental damage
- Verified theft (with police report)
- Fire or severe weather (with official report)
No opt-in or extra fee required. It's built into the platform.
What's Covered?
Basic Plan:
- Accidental damage
- Theft (with timely police report)
- Fire (with official report)
Enhanced Plan Adds:
- Vandalism
- Damage from bad weather
- Damage during transit
- Extended theft protection
- Faster claim resolution
What's Not Covered?
- Gross negligence or intentional damage
- Third-party injury or property damage
- Off-platform use
- Business interruption or lost income
- Normal wear and tear
Claims Process – Simple & Transparent
1
Report the issue via the StompGear platform
2
Submit required documents (photos, reports, etc.)
3
Get support from our claims team
Response Times:
General inquiries
1–2 business days
Claims
24–48 business hours
Want More Details?
For full legal terms, exclusions, and deductibles:
Need Help?
(800) 820-8210
Important Disclaimer
This summary is provided for convenience and general information only. It does not replace or override the official terms of the StompGear Protection Plan Agreement. In the event of any discrepancy between this summary and the full Agreement, the terms outlined in the Protection Plan Agreement will prevail.